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Privacy Policy

Kilowa and its affiliates (collectively "Kilowa," "us," or "we") recognize the value of protecting your privacy. We are dedicated to preserving your privacy and personal details, which is any information that may define you as an entity. This Privacy Policy defines how we manage and safeguard your details concerning the business practices of Kilowa and on websites and communications which post a link to this Privacy Policy in our capacity as the Data Controllers (collectively "the sites"). Refer to our Terms & Conditions for further information about our online terms and policies in general.

Collection of Information

Kilowa gathers personal records, even for certain client services, through its business operations. We gather personal details if you apply for a consultation or a job on the Kilowa website. The personal details shall vary and may include your name, e-mail address, phone number, and background information required while applying for a consultation or a job. We will also gather details periodically about the devices you use to communicate with our website. The details we automatically gather may include your IP address, the system ID, the web browsers, and the browsing information obtained from our Pages by cookies, web beacons, pixels, transparent gifs, etc. We can also gather details regarding the usage of this website, such as what you have checked and accessed on the website.

Kilowa, concerning certain client services, often gather personal data about you from third parties, such as data brokers or aggregators. This includes personal, technical, and other details, including details that you want to make accessible online through social media and other public online forums. We are also concerned about ensuring whether the third party has received accurate details about the usage of these details, and this information can be mixed with or used independently of the current information we have regarding you for our data processing and benchmarking.

Use of Information

Kilowa uses your details to fulfill your information demands, to manage your applications, to personalize material you access or download on our website, to review our programs and enhance them, to deliver updates and notifications, to attract and assess employees, to prevent fraud, comply with applicable laws and corporate reporting duties, enforce Kilowa's agreements and meet any other client's demands. In some cases, the gathering of personal information could be needed for the function of the websites; for example, we may use the personal data for some programs or items such as our benchmarking tools for our activity, or in the case of certain client services. We may aggregate and/or review personal data to determine and provide you with the most appropriate information and services. We shall retain and use some of your data to contact you.

Kilowa and its associates may use first and third-party cookies and different tracking equipment, including web beacons, to manage our websites and our services and collect analytics about how you use them. Kilowa and its associates may collect information about whether you open or click any links in the knowledge, research or event communications that we send to you. The information provided throughout this Privacy Policy about cookies also applies to this other tracking equipment.

Our website does not track you by gathering personal information about your online activities and across third-party websites or online services. Accordingly, we do not amend our data collection and usage practices in response to “do not track” signals transmitted from web browsers.

Legal Basis for Processing your Personal Data

The processing of your personal data for the purposes mentioned above is based:
• on our valid interests in promoting and protecting Kilowa, shaping and maintaining relationships, recruitment, and providing our services;
• on your consent, for example, if you register for our newsletters or alerts, or for business purposes that support web operations such as understanding and enhancing the quality of your experience on our websites;
• to comply with the law, when certain information is necessary to satisfy our legal or regulatory duties

Disclosure of Personal Information

Personal data obtained via Kilowa company operations, both in conjunction with other client services and on the Internet, will from time to time be passed to Kilowa associates including their employees in our global organisation and even to third-party service providers worldwide. In addition, Kilowa and our third-party partners in any corner of the globe may access and host the website. We have, where applicable, developed regulatory frameworks aimed at providing the correct privacy security of your personal information that is stored, including the transmission of your personal records to a nation other than your home country through Kilowa partners, associates, and third-party service providers.

Kilowa does not deliberately share or transmit your personal information with third parties without your permission, unless expressly permitted by law, whether for commercial purposes of these third parties or otherwise unless explicitly specified. Kilowa may provide access to your personal data to third party service providers engaged by Kilowa to provide services related to the website as well as related to Kilowa’s business operations, including in connection with some client services.

We may also share your personal information with third-party providers of services or functions on our behalf to support our interactions with clients, such as the collection of recruiting information, the management of surveys and promotions, or correspondence.

Additionally, we may share information about you:
• If we are obligated to do so by law or legal process;
• To law enforcement organisations or other government officials;
• When we trust that disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity;
• If disclosure is necessary to protect the necessary interests of a person;
• To enforce our Terms of use;
• To protect our property, services and legal rights;
• To prevent fraud against Kilowa, our subsidiaries, affiliates and/or business partners;
• To comply with all applicable laws.

In addition, we may share or transfer your personal information in the event of a re-organisation, mergers, sales, joint ventures, assignments, or other transfer of our business.

User Forums
The Client should be mindful of the fact that the details can be gathered and exploited by someone if you publicly share information online. Kilowa is not responsible for any third-party actions or policies that collect information that users disclose publicly on these sites forums.

Link to Third Party Websites

As a service for our customers, Kilowa may provide links to websites or details of third parties. By using these links, you shall leave our website. Such links do not constitute an endorsement, sponsorship, or recommendation by Kilowa of the third party, the third party website, or the information offered there. Kilowa shall not be liable for the activity taking place on the third party website.

Social Media

Our website may allow you to sign into and associate your social network accounts such as Twitter, LinkedIn, Facebook, YouTube, and more with Kilowa. The website may also allow you to log in to a Kilowa account using certain social network account credentials.

Linking your social network account with Kilowa or logging in to a Kilowa account using your social network account credentials, permits us to access information that you have made available on your public profile for that social network account. The information available in your public profile varies based on the social network and your settings but may include your email address, real name, profile picture, gender, and location. We use the information we receive from your social network account under the social network’s terms of use and our Privacy Policy.

You can choose to disconnect a social media account with us by referring to the settings of that specific social network account.


Kilowa has applied technologies and organizational protection requirements that are widely accepted to secure sensitive data from harm, abuse, modification, or loss. Access to personal details is limited to approved Kilowa personnel and suppliers, and such knowledge is subject to secrecy by these staff members and service providers. However, Kilowa can not promise, given these safeguards, that unauthorized individuals do not have exposure to their personal details.

Data Retention

For the duration of the relevant business relationship, Kilowa retains personal data, if required.

We may also retain personal data longer than the period of the business relationship, if we need to protect ourselves against legal claims, for analysis or historical record-keeping, or comply with our information management policies and schedules. If you request that we delete your personal data, Kilowa will make reasonable attempts to delete all instances of the information in their entirety.


The website is not designed for or directed at children 16 years of age or younger, and Kilowa does not intentionally collect or maintain personal data about anyone under this age.

Your Rights

If granted under applicable law, a client has the right to request to access his personal data, that we have gathered, to review, alter, and deletion of his information. The client also has the right to request a sample of the personal information that we have collected and to have the information corrected. In some cases, clients can also request to terminate the processing of their personal information.

If a client moves forward with requesting to access, review, or correct the personal information we have gathered about him, or to learn how we process their personal information, they can contact us at To protect the client’s private data and security, we will take certain steps to verify the identity, such as requiring a password and user ID, before allowing access to the client’s personal information. We will make proper attempts to thoroughly investigate, comply, or otherwise respond to the client's requests as may be required by applicable law.

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